Customer Disclaimer

Values are estimates, not appraisals

Values in TruValue are automated estimates based on your photos and the details you enter. They can be wrong. They are not a certified appraisal, an authentication, a grade, a guaranteed sale price, or an insurance valuation. For anything valuable, check with a qualified appraiser and your insurer. How accurate are the estimates?

Net worth and inventory are for your own records

Net worth totals and insurance inventory PDFs are built from what you enter. They are for information only and are not financial, tax, investment, legal or insurance advice. Saving an item in TruValue does not insure it.

The marketplace is between buyers and sellers

• Items are sold by independent sellers, not by TruValue. We do not own, inspect, authenticate or guarantee any item.
• Sellers are responsible for honest descriptions, legal ownership, shipping and their own taxes.
• Buyers should read listings carefully and ask questions before paying. If something goes wrong, use "Report a problem" on your purchase.
• "Verified seller" means the seller set up an account with us; it is not a guarantee of the seller or the item.

Protect your personal information

Never photograph or upload receipts, IDs, card numbers, addresses or other personal details in item photos or listings. Anything you choose to share with a buyer may be copied into their collection.

No guarantees

TruValue is provided "as is". We work to keep it accurate and available, but we can't promise it will always be error-free or online. To the extent California law allows, we are not responsible for decisions made using the app's estimates or totals.

Questions

Email mrvalue@truvaluemarkets.com. This page is general information, not legal advice. See also our Privacy Policy.